Support

Write to support@saghansoft.kz . We answer in Kazakh, Russian and English, usually within two business days.

To help us sort things out faster, please include:

• the app name and version (in the app: “Help → About”);
• your device and system: phone or computer model, Android, iOS or Windows version;
• what you did, what you expected and what happened instead.

MAMFOUR

Where is my data stored?

Only on your device, in the app’s database. We have no copy of your data, so we cannot restore it — please make backups using the app itself.

How do I report a problem?

In the app, choose “Help → Report problem”. The app collects an archive with its work log; personal data in the log is masked, and the contents of the archive are shown before sending. The archive is never sent automatically: you decide whether to send it and do so with “Share” — for example, by e-mail to support@saghansoft.kz .

Do I need an internet connection or an account?

No. The app works offline and without registration.

How do I delete my data?

Uninstall the app; on a computer, also delete its data folder. Your data is not on our servers. If you have written to us, you can ask us to delete our correspondence — see Privacy.